Contact Us

At MILES MODE LTD, we value every customer and are committed to providing exceptional support. Whether you have questions about our products, need help with your order, or want advice on jewelry care, our friendly team is here to assist you.

1. Customer Support

We aim to respond to all inquiries as quickly as possible. Please reach out via the following methods:

• Email: payment@milesmode.net

  • Best for order questions, returns, exchanges, or general inquiries

  • Response time: typically within 24 hours on business days

• Phone: +44 7383 703186

  • Available Monday to Friday, 9:00 AM – 6:00 PM (GMT)

  • For urgent questions regarding orders or shipping

2. Mailing Address

If you need to send items for returns, exchanges, or inquiries, please use the following address:

MILES MODE LTD
11 Windsor Terrace
Kessingland, Suffolk
United Kingdom, NR33 7PR

Please ensure all returns are sent with tracking for your protection.

3. Online Contact Form

You can also reach us directly through our website contact form:

1. Visit our Contact Us page on milesmode.net

2. Fill out your name, email, order number (if applicable), and message

3. Click Submit, and our support team will get back to you promptly

4. Frequently Asked Questions (FAQs)

Before contacting us, you may also find answers to common questions in our FAQs section, including topics like:

• Shipping times and tracking

• Payment methods

• Returns and refunds

• Jewelry care tips

5. Connect With Us on Social Media

Stay updated with new collections, promotions, and styling tips:

• Instagram: @MilesModeJewelry

• Facebook: Miles Mode LTD

6. Feedback and Suggestions

We love hearing from our customers! Your feedback helps us improve our products and services. Whether it’s a suggestion, compliment, or concern, please contact us at payment@milesmode.net.

MILES MODE LTD is dedicated to providing a responsive, helpful, and friendly support experience, ensuring that every interaction is smooth and satisfactory.